Frequently Asked Questions
We understand patients have different questions and experiences when looking for a dental office. The information below is intended to help explain our philosophy of care and what new patients can expect when establishing care with our practice.
What makes your practice different?
Our practice is built around highly personalized, relationship-based dental care with an emphasis on continuity, precision, and long-term oral health. Unlike many larger practices, all diagnosis, treatment planning, and dental treatment are provided exclusively by Dr. Rhee. This allows patients to develop a long-term relationship with one dentist and provides consistency in care over time. We also work closely with a trusted network of Board-certified specialists when specialty care offers the best opportunity for a successful long-term outcome, while maintaining coordination through our office. Equally important is the continuity of our team, many of whom have worked together for decades, allowing us to build trusted relationships with generations of families throughout our community. As an independent private practice, our focus is on providing thoughtful care based on each patient's needs, goals, and long-term oral health rather than production quotas or insurance-driven treatment decisions.
What type of patient is your practice suited for?
Our practice is best suited for patients seeking individualized, relationship-based dental care with an emphasis on continuity, thoughtful treatment planning, and long-term oral health. Patients who value clear communication, consistency, conservative care, and lasting relationships with their dentist generally find our approach to be an excellent fit.
Are you accepting new patients?
Yes! We are always happy to welcome new patients. Referrals from family, friends, and colleagues are deeply appreciated and represent the highest compliment our patients can provide us.
Do you take insurance?
Yes. Although we are out-of-network with all dental insurance plans, many patients are still able to use their benefits depending on their coverage. As a courtesy, we are happy to submit claims on your behalf for reimbursement. Remaining independent of insurance networks allows us to focus on individualized care based on your needs rather than insurance coverage limitations.
I’ve had pretty regular dental care. Can I just schedule a cleaning?
Because every patient’s needs are different, we begin with a thorough diagnostic evaluation before scheduling hygiene treatment. This allows us to assess your oral health and determine the appropriate sequence of care, including hygiene as part of your overall treatment plan.
It’s been a long time since I had any dental care. What’s the best start?
The best place to begin is with a thorough initial evaluation. This visit allows us to assess your oral health, identify any areas of concern, and discuss your goals. From there, we create a personalized treatment plan that can often be completed in a phased and manageable way.
I had a coupon for a free exam and x-rays at another office - I’m not comfortable with the recommended treatment - what would you recommend?
If you are uncertain about a recommended treatment plan and would like another perspective, we invite you to schedule a comprehensive evaluation with our office. This appointment allows Dr. Rhee to carefully assess your oral health, review any available records or x-rays, and provide recommendations tailored to your specific needs.
Do you offer free second opinions?
Because a meaningful second opinion requires time, diagnostic review, and a thorough understanding of your oral health and goals, we do not offer complimentary consultations. If you are seeking another perspective, we recommend scheduling a diagnostic evaluation so we can perform a complete clinical assessment rather than a limited review of records or x-rays alone. Our goal is not to confer or dispute prior recommendations, but to determine what treatment if any is actually the most appropriate for your individual situation.
Will I always see Dr. Rhee?
Yes! All diagnosis, treatment planning, and dental treatment are provided by Dr. Rhee. Many larger practices rotate between multiple dentists or rely heavily on associate doctors. Our model is intentionally different and built around long-term continuity and a consistent doctor–patient relationship over time.
My previous dentist “did everything” - placed implants, root canals, sedation, orthodontics, wisdom tooth extractions, TMJ treatment, and gum surgery - do you “do everything” at your practice?
Dentistry today includes highly specialized areas requiring extensive training and experience. While general dentists coordinate comprehensive care, certain procedures are often best managed by specialists who focus exclusively on those areas. Our practice works closely with a trusted network of Board-certified specialists when advanced surgical, orthodontic, periodontal, or endodontic care is needed. This collaborative approach helps provide precise, well-coordinated long-term care while maintaining continuity through our office.
What type of technology do you utilize?
We believe modern dentistry should be precise, comfortable, and thoughtfully conservative. Our office utilizes digital radiography, intraoral photography, digital scanning technology, and magnification to improve diagnosis, communication, and treatment accuracy while reducing the need for traditional impressions. In selected cases, we also utilize air abrasion technology to allow certain small areas of decay to be treated more conservatively and comfortably.
Nothing hurts, so everything should be OK, right?
Not necessarily. Many dental conditions develop slowly and without pain, especially in their early stages. Gum disease, cavities, cracked teeth, and even oral cancer may progress with little or no noticeable symptoms. Regular examinations and appropriate x-rays help identify problems early — often before they become more extensive or difficult to treat.
Do you practice “Holistic Dentistry”?
Our practice does not provide “holistic” or alternative dentistry. We focus on evidence-based care guided by current scientific research, ADA protocols, and established clinical standards. The treatments and materials we use are chosen for their safety, reliability, and long-term clinical performance.
I have a really bad toothache - who should I see?
We understand that dental pain can be stressful. In most situations, the best place to start is with a general dentist. A limited examination allows us to assess the painful tooth and discuss treatment options, estimated costs, and any needed specialist referrals. If you are certain you prefer extraction and do not wish to save the tooth, we recommend scheduling directly with an oral and maxillofacial surgeon.
How often should I be having my teeth cleaned?
The ideal interval between hygiene visits varies from patient to patient and should be based on individual oral health needs rather than a fixed schedule. While many patients do well with visits every 6–12 months, others with a history of gum disease or extensive dental treatment may benefit from more frequent care. In addition to removing plaque and calculus, hygiene visits allow us to monitor your overall oral health and identify problems early.
I don’t like having x-rays - do I really need to have them?
Dental x-rays are an essential diagnostic tool for detecting conditions not visible on clinical exam, such as decay, infection, and bone loss. They are recommended based on each patient’s needs and risk factors, using very low radiation with modern digital technology. Patients who are adamantly opposed to all diagnostic x-rays may be better served by a practice that aligns with that preference.
Do you treat children?
For younger children, we often recommend a pediatric dentist, whose office and training are specifically designed for the unique needs of children. Once children reach their teen years, we are typically able to see most of them comfortably in our practice. If you need a referral to a trusted pediatric dentist, we are always happy to help.
I don’t have dental insurance - should I try to buy a dental plan?
Dental plans often include limitations, exclusions, waiting periods, and restricted provider networks. Finding a dentist you trust is often more important than the insurance itself. A better first step is to choose a dentist, complete a thorough evaluation, and discuss a treatment plan that fits your health, timeline, and budget.
I’m tired of taking care of my teeth and thinking of getting dental implants so I don’t have to worry about anything anymore - do implants really last forever?
Dental implants are one of the most effective and predictable options for replacing missing teeth and can provide excellent long-term function when properly planned and maintained. However, implants are not permanent or maintenance-free. While implants do not decay, complications such as bone loss, material wear, fracture, or inadequate maintenance can still occur over time. Careful treatment planning and ongoing maintenance are essential to long-term success.
Does your office fabricate and repair complete dentures or hybrid dentures?
We do not fabricate or repair complete dentures or hybrid dentures. We refer all hybrid denture cases to the University of Florida College of Dentistry Dental Implant Center in Gainesville.
I just graduated from college and I think I’d like to have veneers for all of my front teeth - are you a cosmetic dentist?
“Cosmetic dentist” is a common marketing term but is not a recognized ADA specialty. While veneers and crowns can create beautiful results, they also permanently alter healthy tooth structure and will require maintenance and eventual replacement over time. Our philosophy is conservative and focused on preserving natural tooth structure whenever possible. Before recommending veneers, we carefully evaluate more conservative options such as orthodontics, whitening, bonding, grafting, or enamel recontouring.
Do you offer same-day crowns?
We do not fabricate permanent crowns in our office. While in-office milling systems do provide crowns in a single visit, our philosophy is to prioritize the quality, precision, and long-term success of the final restoration rather than convenience alone.
For most crowns, we take a digital scan and partner with highly skilled commercial dental laboratory technicians who design and fabricate each restoration using advanced laboratory technology. This process allows for greater customization of esthetics, contours, bite relationships, and overall fit. Additionally, some crowns are made with cast metal, which cannot be fabricated in-office. In certain situations, a cast metal crown is the best option for a patient that needs strength and durability, and we value having that treatment option available when appropriate.
While your final crown is being made, you will wear a temporary crown. Rather than serving only as a placeholder, the temporary crown functions as a prototype of the final restoration, allowing us to evaluate comfort, function, and appearance before the definitive crown is delivered. Although this approach requires two visits, we believe it provides the highest level of precision and long-term predictability for our patients.
I’m extremely nervous having dental treatment - do you have nitrous oxide or can I be put to sleep when I have treatment?
We provide care in a calm, unhurried environment using gentle techniques and clear communication to help patients feel as comfortable as possible throughout treatment. Many patients who are initially anxious find that this approach allows them to complete treatment comfortably over time. That said, if you feel that you would only be comfortable receiving care under sedation, we are happy to help guide you toward an office that offers those services.
Is there a fee if I miss my appointment?
Because appointment times are reserved exclusively for each patient, we kindly request at least 24 hours’ notice for any appointment changes or cancellations. A fee of $129 may be charged for missed appointments or cancellations made with less than 24 hours’ notice.
I’d like to become a new patient, what do I need to do?
Dental Insurance
If you plan to use dental insurance, we recommend contacting your insurance company regarding out-of-network benefits. Although we do not participate with insurance networks, many plans still provide reimbursement.
Transfer of Records
Please request that your previous dental office email your x-rays and records directly to you, then forward them to our office before your appointment.
Initial Visit
Please schedule a comprehensive examination. Dental cleanings are scheduled separately following your evaluation.
New Patient Forms
Forms may be downloaded from the Patient Resources section of our website before your appointment.
Antibiotic Premedication
If your physician or previous dentist has recommended antibiotics before dental visits, please take them prior to your appointment.
The content of this website is for informational purposes only and is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of a medical or dental professional with any questions regarding a medical or dental condition. Never disregard or delay seeking treatment because of something you have read on this or any website.
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